The second-hand marketplace Members Express Displeasure About Sizing Changes
Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has altered its size classifications for women's and children's clothes but did not contact every member regarding the update.
Digital Channels Response
Many shoppers and sellers are posting online saying Vinted listings now show a modified sizing category than originally posted because of the remapping.
Vinted explained the updated approach better aligns with comparable marketplaces.
The platform has recommended to review their products and adjust the sizing manually where appropriate, resulting in member annoyance.
Size Classification Changes
Earlier, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L used to be a 12 but now shows as UK 16-18.
User Accounts
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, stated items she posted with size 14 tags were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Required Changes
A different user, located in England, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she said.
Platform Context
The app has more than 100 million users, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: last year, the platform withdrew an update regarding delivery choices due to shopper criticism.
